SMS Implementation

Leverage SMS/MMS To Build One-to-One Connection

At Digital Additive, we understand the power of one-to-one communication, and SMS/MMS are unparalleled tools for reaching your customers quickly, directly, and personally. That’s why we’ve been harnessing the power of short code messaging integration for our clients since 2018 and have the multi-year client partnerships to show for it. Plus, we work exclusively within the Salesforce Marketing Cloud (SFMC) platform and are excited to show you how this powerful platform can supercharge your implementation.

SMS Marketing

Why SMS/MMS Marketing?

SMS (Short Message Service) and MMS (Multimedia Messaging Service) marketing are highly effective channels for engaging your audience. Similarly Mobile Studio – with its GroupConnect, MobileConnect, and MobilePush tools – lets you reach your customer at the right time with the right content. They offer several key advantages:

Instant Communication

SMS/MMS messages are delivered instantly, ensuring your message reaches your audience promptly.

High Open Rates

SMS boasts an impressive open rate of 98%, making it one of the most reliable ways to reach your customers.


You can tailor messages to individual customers, enhancing their relevance and impact.


SMS/MMS marketing can be automated, saving you time and ensuring consistent communication.

Our SMS/MMS Implementation Services

When it comes to campaign strategy, Digital Additive works closely with your team to develop SMS/MMS strategies that align with your marketing goals and target audience. We develop and review use cases, ensure legal compliance, and offer client walkthroughs and trainings to empower your team. We will also:

Help you segment your audience to send personalized messages that drive engagement and conversions.

Offer Campaign Application Form (CAF) preparation and guidance and help establish required & business-related keyword setups.

Ensure peace of mind by monitoring carrier progress, engaging in quality assurance testing, and providing thorough documentation.

Set up automated workflows and opt-in strategies for your SMS/MMS campaigns, ensuring timely and relevant communication.

Provide in-depth insights into the performance of your SMS/MMS campaigns, helping you refine your strategies for better results.

Salesforce Marketing Cloud Integration

Salesforce Marketing Cloud is a powerful platform that seamlessly integrates with SMS/MMS marketing to enhance your implementation, and we have the expertise to make it a reality. Take advantage of:

The Right Tool for the Job

Enjoy drag-and-drop simplicity without sacrificing customization with Mobile Studio and its robust modules, GroupConnect, MobileConnect, and MobilePush.

360-Degree Customer View

Salesforce Marketing Cloud enables a complete view of your customers’ interactions, allowing you to send personalized SMS/MMS messages based on their behaviors and preferences.

Multi-Channel Integration

Easily combine SMS/MMS with email, social media, and other marketing channels for a cohesive customer experience.

Automation and Journey Builder

Create automated customer journeys that include SMS/MMS messages triggered by specific actions or events, streamlining your marketing efforts.

Analytics and Reporting

Gain deep insights into the effectiveness of your SMS/MMS campaigns through Salesforce Marketing Cloud’s robust reporting capabilities.

Compliance and Security

Ensure your SMS/MMS campaigns adhere to legal and industry-specific regulations with built-in compliance features.

Ready to take your SMS/MMS marketing to the next level?

Contact us today to discuss how we can create impactful and personalized SMS/MMS campaigns that drive your business forward.

Want to find out what Digital Additive can do for you?

Ready to explore the finer points of your email program or discuss what makes open rates soar? Drop us a line and let’s start a conversation.


Ready to explore the finer points of your email program?

Drop us a line and let’s start a conversation