Digital Additive

Email Production Success Manager

As email production success manager you will lead the email marketing operations team to ensure accurate, timely and consistent delivery of our clients’ email campaigns. This role is focused on improving email production processes and efficiencies in an Agile workflow. Apply now

Responsibilities

  • Provide day to day leadership, support, and training for the operations team
  • Create knowledge base materials for operational efficiency
  • Empower and enable operations team member development
  • Provide guidance to team members on career development
  • Understand key performance metrics and how they impact overall success
  • Coach employees for improved metric attainment
  • Provide expert-level technical assistance and support to all departments
  • Evaluate new technologies, applications, and integrations
  • Lead ongoing agency training sessions on latest product offerings, tools and processes
  • Interview and hire operations team members as needed

Requirements

  • Solid understanding of Salesforce Marketing Cloud functionality
  • Standards-based HTML
  • CAN-SPAM, CASL, and GDPR compliance
  • Knowledge of web analytics tools

Bonus Skills

  • Experience with relational databases
  • Experience with AMPscript, CSS, SQL, and XML
  • Experience managing a team
  • 3+ years of experience in email QA and deployment
  • 2+ years of Salesforce Marketing Cloud experience
  • 2+ years of experience with Salesforce Marketing Cloud Journey Builder

Our benefits

At Digital Additive, we provide a competitive benefits package designed to reflect our core values. We expect the best, and we strive to give the best to our talented team members.

  • Medical, dental, and vision coverage
  • 20 days paid time off
  • Company paid employee health insurance
  • 10 paid company holidays
  • Company paid employee short-term & long-term disability premium
  • Professional development budget
  • Company paid employee life insurance
  • Apple MacBook Pro provided
  • 3% 401k contribution by employer
  • Flexible work scheduling with work from home opportunities

Working at Digital Additive

Digital Additive is flexible and energetic. Our clients are brand leaders in their industry. Our senior team are experts in the email field. And ALL our team members are smart and truly care about the work we do. If you love ongoing discoveries, thinking critically about online marketing, creating a product that delivers for our clients and their customers, and working in a mutually supportive environment with good music and an even better attitude — then Digital Additive is the place for you.